BEYOND FONTI

FREQUENTLY ASKED QUESTIONS

More styles. More finds. Same FONTI experience.

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BEYOND FONTI gives you even more ways to shop your favorite boutique. Because these items are fulfilled differently from our regular FONTI merchandise, we've put together a few important details to help you shop confidently.

WHAT IS BEYOND FONTI?

BEYOND FONTI is a curated extension of FONTI Collections featuring additional clothing, accessories, gifts, and everyday finds from third-party brands and suppliers.

These products are not stocked or shipped by FONTI Collections. Instead, they're shipped directly from our suppliers.

IS BEYOND FONTI DROPSHIPPING?

Yes! BEYOND FONTI uses a curated dropshipping model.

You purchase your items through FONTI Collections, but our third-party suppliers handle inventory, packaging, and shipping. This allows us to offer more variety without stocking every product ourselves.

FONTI Collections remains your point of contact for questions and order assistance.

HOW IS BEYOND FONTI DIFFERENT FROM REGULAR FONTI ITEMS?

FONTI Collections: Our regular merchandise is stocked and fulfilled directly by us.

BEYOND FONTI: Products are sourced from third-party suppliers and shipped directly from their fulfillment locations.

Both are available through our website, but shipping, fulfillment, and return policies differ.

HOW DO I KNOW WHAT I'M PURCHASING?

Products in our BEYOND FONTI collections are identified as BEYOND items.

We encourage you to review each product's description, sizing information, shipping details, and return policy before purchasing.

ARE BEYOND FONTI PRODUCTS THE SAME QUALITY AS REGULAR FONTI ITEMS?

Every BEYOND FONTI item is handpicked with the same care and attention we put into our regular FONTI Collections merchandise. We thoughtfully select pieces from trusted vendors that align with our boutique's style and standards.

Because these items come from different brands and manufacturers, fabrics, sizing, and fit may vary. We always recommend reviewing individual product descriptions, measurements, and fabric details before ordering to ensure you're choosing the right piece for you.

WHERE DO BEYOND FONTI ITEMS SHIP FROM?

BEYOND FONTI products ship directly from third-party suppliers, not from FONTI Collections.

Shipping locations may vary depending on the supplier and product.

HOW LONG DOES SHIPPING TAKE?

Processing and delivery times vary depending on the supplier, product availability, and destination.

BEYOND FONTI items do not necessarily follow the same processing and shipping timeline as our regular FONTI merchandise.

Any product-specific shipping estimates or preorder timelines should be reviewed before ordering. Tracking details will be shared once available.

DOES BEYOND FONTI QUALIFY FOR FREE SHIPPING OR LOCAL DELIVERY?

BEYOND FONTI items are excluded from FONTI Collections' standard free shipping offer and free local delivery.

Shipping charges for BEYOND items are calculated separately and displayed during checkout.

BEYOND items are also unavailable for local pickup.

CAN I ORDER FONTI AND BEYOND FONTI ITEMS TOGETHER?

Yes! You can purchase regular FONTI and BEYOND items in the same order.

Because these items are fulfilled separately, they may arrive in different packages and on different dates. Separate shipping charges may also apply.

WILL I RECEIVE TRACKING INFORMATION?

Yes. When tracking information becomes available, it will be provided through the contact information associated with your order.

Orders containing items from different fulfillment locations may have multiple shipments and tracking numbers.

ARE BEYOND FONTI ITEMS FINAL SALE?

Yes. All BEYOND FONTI items are final sale and are not eligible for returns or exchanges due to sizing, fit, or change of mind.

If your item arrives damaged, defective, or incorrect, please contact FONTI Collections within 14 calendar days of delivery so we can help resolve the issue.

WHAT IF MY ITEM ARRIVES DAMAGED, DEFECTIVE, OR INCORRECT?

Please contact FONTI Collections within 14 calendar days of delivery.

Include your order number, a description of the issue, and clear photos if possible.

We'll review the situation and coordinate with the supplier to help resolve the issue.

Email: orders@fonticollections.com

WHAT IF MY PACKAGE IS LOST OR DOESN'T ARRIVE?

If your package is missing, delayed beyond its expected delivery window, or has an unexpected tracking issue, please contact FONTI Collections.

Include your order number so we can investigate the shipment with the supplier or carrier and determine the appropriate next steps.

CAN I CANCEL OR CHANGE MY ORDER?

Because BEYOND orders are processed through third-party suppliers, cancellations and changes may not be possible once processing begins.

Please contact FONTI Collections as soon as possible if you need to request a change. We'll review your request, but cannot guarantee modifications or cancellations.

HOW DOES BEYOND FONTI SIZING WORK?

Sizing may vary between brands, styles, and manufacturers.

We recommend checking the available size charts, measurements, fabric details, and fit information before ordering.

Because BEYOND items are final sale for sizing and fit, please review these details carefully.

CAN I USE A FONTI GIFT CARD ON BEYOND ITEMS?

Yes! FONTI Collections gift cards can be used toward eligible BEYOND FONTI purchases through our website.

WHO DO I CONTACT WITH QUESTIONS?

Always contact FONTI Collections directly through our website's Contact page.

Although our suppliers handle BEYOND inventory and fulfillment, FONTI Collections is your point of contact for order questions and assistance.

Email: customerservice@fonticollections.com

WHY SHOP BEYOND FONTI?

BEYOND FONTI allows us to offer a wider selection of styles and finds beyond the merchandise we stock ourselves.

It's another way to discover pieces we love, with clear information about how your order will be fulfilled.

More to discover. Still thoughtfully curated by FONTI Collections.